Privacy Notice

Effective Date: 16th June 2025

This Privacy Notice describes how SM Virtual Solutions ("we", "us", or "our") collects, uses, and protects the personal information you provide when you use our website SMvirtualsolutions.co.uk and its contact form.

1. Information We Collect

When you use our contact form, we may collect the following personal information:

Name

Email address

Any information you include in your message

2. How We Use Your Information

We use the information you provide via the contact form to:

Respond to your inquiries or requests

Provide customer support

Improve our services

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Retention

We retain your information only as long as necessary to respond to your inquiry and for our legitimate business purposes, or as required by law.

4. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your personal information

Object to or restrict certain types of data processing

To exercise these rights, please contact us at smvirtual-solutions@outlook.com

5. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access or disclosure.

6. Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please contact us at:

Soraya Marshall t/a SM Virtual Solutions
Email: smvirtual-solutions@outlook.com

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of Www.smvirtual-solutions.com (the "Site"). This Site is owned and operated by Soraya Marshall. This Site is a virtual assistant/ business support specialist.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Soraya Marshall and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

Violate the intellectual property rights of the Site owners or any third party to the Site; or

Act in any way that could be considered fraudulent.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Limitation of Liability

Soraya Marshall and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Soraya Marshall and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Country of England.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

smvirtual-solutions@outlook.com

Effective Date: 5th day of June, 2026